Legal Information

U7u's Terms & Conditions – Complete Guide

Please read these terms and conditions carefully before using the u7u platform. Everything you need to know about accounts, payments, bonuses, and responsible gaming is clearly laid out here.

Last Updated: January 2026
Key Highlights of the Terms & Conditions

Knowing these five key points will give you a clear understanding of u7u's rules and regulations.

Account Registration

You must be at least 18 years old to open an account at u7u. Each individual may only register one account. Providing accurate information during registration is mandatory.

Deposit & Withdrawal Policy

Minimum deposit and withdrawal limits apply. Wagering requirements must be met before bonus funds can be withdrawn. u7u reserves the right to review any suspicious transactions.

Bonuses & Promotions

Each bonus offer has its own terms and conditions. Any attempt to abuse bonuses or claim them through multiple accounts may result in account closure. All bonuses have an expiry date.

Security & Privacy

You are responsible for keeping your account secure. Never share your password with anyone. u7u does not sell your personal information to third parties.

Responsible Gaming

U7u is committed to responsible gaming. Members can set deposit limits or activate self-exclusion at any time. No one under the age of 18 is permitted to participate in gaming.

Prohibited Activities

Fraud, the use of bots, money laundering, and any other abuse of the platform are strictly prohibited. Accounts found engaging in such activities will be closed immediately and balances may be forfeited.

Important Notice

By using the u7u website or app, you are deemed to have fully accepted these terms and conditions. If you object to any of the terms, please discontinue use of the platform.

Article 01

General Terms & Introduction

These terms and conditions (u7u or "platform") and its users ("members" or "you"). u7u is one of Bangladesh's leading online gaming and betting platforms, operating under an international license.

These terms apply whenever you access the platform via the u7u website (u7u.im), mobile app, or any other channel. If the terms are updated, a notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.

  • U7u reserves the right to amend these terms and conditions at any time.
  • The date of the latest update is always shown at the top of the page.
  • Terms and conditions provided in Bengali shall be considered the official document.
Section 02

Account Registration & Eligibility

u7uTo register an account, the following conditions must be met. Providing accurate and truthful information at the time of registration is mandatory. Accounts created with false or incorrect information may be closed at any time.

Registration Requirements

  • Age: Members must be at least 18 years old at the time of registration. A national ID card or passport may be requested for age verification.
  • One Account: Each person may register only one account. If multiple accounts are found belonging to the same individual, all of them will be closed.
  • Accurate Information: Your full name, date of birth, phone number, and email address must be provided accurately.
  • Password Security: Use a strong password and never share it with anyone.
Warning

Third-party payment methods may not be used on your account. All deposits and withdrawals must be made using payment sources that belong to the account holder.

KYC Verification

U7u follows a Know Your Customer (KYC) process for security purposes. Identity verification may be required before large withdrawals or in cases of suspicious activity. Required documents must be submitted to the support team.

Article 03

Deposits, Withdrawals & Financial Transactions

u7u Supports the most popular payment methods in Bangladesh. All members are required to comply with the financial transaction rules listed below.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash ৳500 ৳500 5–15 minutes
Nagad ৳500 ৳500 5–15 minutes
Rocket ৳500 ৳500 10–30 Minutes
Bank Transfer ৳1,000 ৳1,000 1–3 business days

Important Financial Rules

  • Deposits are credited to your account immediately, though network issues may cause a slight delay.
  • Withdrawal requests are typically processed within 24 hours.
  • Wagering requirements must be met before withdrawing bonus funds.
  • U7u does not charge any additional fees on deposits or withdrawals.
  • If fraud is suspected, the transaction will be put on hold pending investigation.
Article 04

Bonuses & Promotional Offers

u7u's bonus offers add extra value for members. However, each bonus comes with specific terms, and failure to comply may result in the bonus being cancelled.

Welcome Bonus

New members receive a 100% bonus on their first deposit. To use this bonus, a specified turnover requirement must be met. The welcome bonus can only be claimed once and will expire if not used within 30 days of registration.

General Bonus Terms

  • Wagering Requirement: Bonus funds typically require a 20–35x wager before they can be withdrawn.
  • Validity: Each bonus has an expiry period stated in the offer details, typically between 7–30 days.
  • Game Restrictions: Some bonuses are only valid on specific games, not all games.
  • Multiple Bonuses: If multiple bonuses are already active, you may not be able to claim a new one.
  • Abuse: If abuse of the bonus system is proven, the account will be closed.
Advisory

Before claiming any bonus, read the specific terms of that offer carefully. For any questions, feel free to reach out to our support team.

Article 05

Gaming Rules & Fair Play

u7uAll game outcomes on are determined by RNG (Random Number Generator) technology, independently tested and certified by third parties. No result is predetermined, and u7u has no control over game outcomes in any way.

Gaming Rules

  • Each game has its own rules, which can be found within the game itself.
  • If a game is interrupted due to a technical error, u7u will provide an appropriate resolution.
  • If the internet connection is lost during an active bet, the game provider's rules will apply.
  • Live odds in Sports Betting can change at any time — always review the odds carefully before confirming your bet.

Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure:

  • Playing games using bots, software, or any automated method
  • Exploiting vulnerabilities or loopholes in the game system
  • Attempting to defraud or harm other members
  • Money laundering or any illegal financial activity
  • Operating an account under a false identity
Section 06

Responsible Gaming Policy

u7u Responsible gaming is always our top priority. We believe gaming should be a source of entertainment, not financial stress. u7u provides members with a range of tools to help them stay in control.

  • Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
  • Self-Exclusion: Accounts may be temporarily suspended for a set period of time.
  • Reality Check: You will be notified of your gaming session duration at regular intervals.
  • Permanent Closure: You can permanently close your account at any time.

To learn more about responsible gaming, visit our Responsible Gaming page page.

Article 07

Privacy & Data Protection

u7u Committed to protecting your personal information. All data is secured using SSL 256-bit encryption and is never sold or transferred to third parties without authorization.

We only use your information for service delivery, security verification, and legal compliance. For more details, please see our Privacy Policy Read the page.

Article 08

Account Suspension & Closure Policy

u7u Reserves the right to temporarily or permanently close accounts under the following circumstances:

  • Breach of Terms & Conditions
  • Registering with false information
  • If multiple accounts are found
  • Upon detection of suspicious financial transactions
  • By order of legal authorities

Members are generally notified by email before an account is closed. However, in cases of serious violations, immediate action may be taken. If you wish to dispute an account closure, please contact the support team.

Article 09

Dispute Resolution & Legal Jurisdiction

Any dispute or complaint must first be submitted to the u7u support team. The team will aim to provide an initial resolution within 48 hours. If the matter remains unresolved, it will be referred to an international gaming authority for mediation.

  • To file a complaint, email us at: support@u7u.im
  • 24/7 support is available via live chat.
  • In any dispute, u7u's decision shall be considered final.
Article 10

Limitation of Liability

u7u u7u is not fully liable for losses caused by technical issues on the platform, internet disruptions, or third-party service failures. That said, u7u will make every effort to resolve such issues as quickly as possible.

All gaming decisions are made entirely at the member's own risk. Regardless of the outcome, u7u bears no responsibility for wins or losses. Please consider your financial situation before placing any bets.

📋

Read the terms?

Open your account today and enjoy the best gaming experience at u7u.

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Now that you know the rules, it's time to play!

You've read u7u's terms and conditions — now game with confidence. Open your account today and claim your welcome bonus.

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